Privacy Policy
Your privacy is paramount to us. This Privacy Policy explains how RouteEU ("we", "us", "our") collects, uses, discloses and safeguards your personal data when you visit routeeu.com (the "Website") or otherwise interact with us. It complies with the revised Swiss Federal Act on Data Protection of 25 September 2020 (revFADP) and the EU General Data Protection Regulation 2016/679 (GDPR).
1. Controller & Contact
Controller: RouteEU – Swiss‑based individual startup operator.
Email: contact@routeeu.com
We are a small Swiss startup and are not required to appoint a statutory Data Protection Officer under Art. 37 GDPR / Art. 24 revFADP. If you need our postal address for the exercise of your rights, please request it by email; we do not publish it online for security reasons.
2. Personal Data We Collect
- Data you provide directly: name, email address, telephone number (optional) and the content of your message when using our contact form or otherwise corresponding with us.
- Automatically collected data: technical information sent by your browser or device (IP address, date/time stamp, user‑agent, referrer URL, error logs) and strictly necessary cookies for Website functionality and security.
- Optional analytics data: Currently none. Should we introduce privacy‑respecting analytics, we will request your explicit consent first and update this Policy.
3. Purposes & Legal Bases of Processing
We process your personal data for the purposes and on the legal bases listed below:
| Purpose | GDPR Legal Basis | revFADP Legal Basis |
|---|---|---|
| Responding to your inquiries or fulfilling pre‑contractual obligations | Art. 6 (1)(b) | Art. 31 II a |
| Operating and securing the Website (server logs, essential cookies) | Art. 6 (1)(f) – legitimate interest in IT security | Art. 31 II c |
| Complying with legal obligations (e.g., law‑enforcement requests) | Art. 6 (1)(c) | Art. 31 II d |
| Analytics and improvement of our services (only if introduced and consented) | Art. 6 (1)(a) – consent | Art. 31 II b / consent |
4. Cookies & Similar Technologies
We use only strictly necessary cookies that enable core functionality (e.g., load balancing, security). They do not require consent. We currently serve no analytics, tracking, or marketing cookies.
5. Data Sharing & International Transfers
- Service providers: The Website is hosted by a Swiss provider with servers located in Switzerland. Access is limited to authorised personnel bound by confidentiality.
- Legal requirements: We may disclose data if required to comply with legal obligations or to protect our rights.
- International transfers: Should personal data be transferred to a country without adequate protection, we will apply appropriate safeguards (e.g., Standard Contractual Clauses) and inform you accordingly.
6. Data Retention
We keep personal data only as long as necessary for the purposes described or as legally required. Contact‑form messages are deleted within 12 months of our last correspondence unless we must keep them longer for evidence or compliance. Server logs are erased after 14 days.
7. Security
We implement suitable technical and organisational measures (TLS encryption, firewalls, access controls, regular backups) to protect your data in line with Art. 32 GDPR and Art. 8 revFADP.
8. Your Rights
You have the following rights under the GDPR (Arts. 12–22) and revFADP (Arts. 25–28):
- Access your personal data and obtain a copy;
- Rectify incorrect or incomplete data;
- Request erasure where legally required;
- Restrict processing;
- Data portability;
- Object to processing based on legitimate interests;
- Withdraw consent at any time (without affecting past processing);
- Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU supervisory authority.
To exercise any of these rights, email us at contact@routeeu.com. We will respond within 30 days.
9. Children’s Privacy
Our Website is not directed to children under 16. We do not knowingly collect data from children. If you believe we have done so, please contact us so we can delete the data promptly.
10. Automated Decision‑Making & Profiling
We do not engage in automated decision‑making or profiling as defined in Art. 22 GDPR or Art. 5 revFADP.
11. External Links
This Website may link to third‑party sites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy to reflect legal or technical changes. The “Last updated” date shows when the latest changes were made. Substantial changes will be announced on the Website and, where appropriate, we will notify you directly.
13. Contact & Complaints
For questions or concerns about this Policy, email contact@routeeu.com. You may also contact the Swiss FDPIC (edoeb.admin.ch) or your local EU data‑protection authority.
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